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2003: Keynote Speeches
National Health Lawyers Association, Washington, D.C., "The Human Face of Medical Error"
San Francisco Bay Area Health Care Breakfast Club, San Francisco, CA
California Healthcare Foundation, Oakland, CA
American Hospital Association Health Forum Patient Safety Leadership Fellowship
AARP Tennessee, Nashville, TN, "Wall of Silence"
Rotary Club of Washington, D.C., "Breaking the Wall of Silence"
National Quality Forum, Washington, D.C.
New York City Health Care Executive Forum, "Breaking the Wall of Silence"
The Joint Commission Patient Safety Conference, "Narratives in Patient Safety, Chicago, IL
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