2003: Keynote Speeches


  • National Health Lawyers Association, Washington, D.C., "The Human Face of Medical Error"
  • San Francisco Bay Area Health Care Breakfast Club, San Francisco, CA
  • California Healthcare Foundation, Oakland, CA
  • American Hospital Association Health Forum Patient Safety Leadership Fellowship
  • AARP Tennessee, Nashville, TN, "Wall of Silence"
  • Rotary Club of Washington, D.C., "Breaking the Wall of Silence"
  • National Quality Forum, Washington, D.C.
  • New York City Health Care Executive Forum, "Breaking the Wall of Silence"
  • The Joint Commission Patient Safety Conference, "Narratives in Patient Safety, Chicago, IL
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